atiq
5 months agoSuperfast
NO BROADBAND IN BIRMINGHAM B13
i check my service status TELPHONE line not works and engineers are working but there is no issue found in broadband and service status going to book an engineer visit but i dont think its right can any one reply back it BROADBAND are down in birmingham b13 9jj ? hub lights are red i disconnect and re start too
Had a thunderstorm recently? There are likely to be some issues caused by the recent thunderstorms in the UK. Close lightning strikes can cause an electrical surge in the local underground cables. These high voltages can blow the safety isolators fitted in Virgin’s internal wall boxes or cables, which will cause you to lose service. If this happens a technician will be needed to replace the blown isolator.