Forum Discussion

sazzadurrahman's avatar
sazzadurrahman
Just joined
23 days ago
Solved

New wall socket needed to install

I need new socket installed in another wall where TV will be moved. As it is another side in the room from the existing socket, the cable from existing socket cannot be covered and used. So I will need a new socket installed. Please let me know how  I can book an engineer (with call out charge if required).

  • newapollo's avatar
    newapollo
    23 days ago

    Hi sazzadurrahman​ 

    There would be a £25 non fault call out charge (it used to be £99) to do the work you require.

    You should call  150 from a Virgin landline, or 0345 454 1111 from any other phone, option 2 (Faults) 

    Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.

1 Reply

  • newapollo's avatar
    newapollo
    Very Insightful Person
    23 days ago

    Hi sazzadurrahman​ 

    There would be a £25 non fault call out charge (it used to be £99) to do the work you require.

    You should call  150 from a Virgin landline, or 0345 454 1111 from any other phone, option 2 (Faults) 

    Or wait a day or two and a member of the Forum Team should pick this up for you and arrange a tech visit.