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EuanS3's avatar
EuanS3
Joining in
8 months ago

Need to Book an Appointment

Hello 

 

I need help booking a technician to come out and move my external coax point as my Wi-Fi isn’t reaching parts of the house so I need to move the router, please can someone DM me so that I could book a technician to come out.

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  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    8 months ago

    Hi EuanS3, 

    Thanks for taking the time to post here. 

    I can see we've already replied to your other thread here: Relocating my Virgin box and router

    Please make sure you are only posting once about your issue. If you need to update the thread then just reply to your original thread rather than creating a new one. We understand it's frustrating when something's not right however posting more than once about the same fault makes the boards look busier than what they actually are. It also means we could take longer to reply due to needing to sift through duplicate posts.

    Have a look at the reply on the other thread and stick with that one so we keep all the information in one place. 

    Thanks,