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Venkata's avatar
Venkata
Joining in
2 years ago

My address not showing on postcode checker but my neighbours are shown

Hello, I want to switch to Virgin Media as EE is not meeting the speed guarantee. However, my address is not shown, but a few of my neighbour's streets are connected. I need to switch as soon as possible. Recently, Virgin ran fibre down my road and houses five doors down can order fibre, yet my address says I can't. I have contacted the Virgin sales team, but there is no update.

1 Reply

  • Alex_RM's avatar
    Alex_RM
    Icon for Forum Team rankForum Team
    2 years ago

    Hi Venkata,

    Thanks for posting and welcome to our community  ðŸ˜Š

    I've popped you over a private message to get a few more details from you. 

    Alex_Rm