Forum Discussion

Mkil26's avatar
Mkil26
Joining in
1 month ago

Moving TV box

Been asked a few times but looking to move the tv to the other side of the room. Can i leave the router where it is and just get an extension for the tv box from VM? Or do i need to get the little white box moved. Either way it seems the engineers don't leave much slack when installing. 

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  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    You can get a 5, 10 or 15 M co-ax extension at no cost.  Just wait here a day or two for a VM Mod to pick this up and discuss.

  • Hi Mkil26, 

     

    Thank you for reaching out regarding this issue! We can send out a coax cable as a means to resolve the issue. If this does not work we can get an engineer visit to see if we are able to move things around but bar this last option we would not be able to do anything else🙂

     

    Let us know how you would like to proceed!

    • Mkil26's avatar
      Mkil26
      Joining in

      Hi that would be great.

      A 10m cable would probably be best a i can always hide the extra if slightly long. Thanks.

      M

      • Lee_R's avatar
        Lee_R
        Icon for Forum Team rankForum Team

        Thanks for getting back to us Mkil26 

        So that we can make the necessary arrangements, I am going to need to take some details. To enable me to do so, I'm going to send you a private message. Please keep an eye on your inbox in the top right of your screen.

        Regards

        Lee_R