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j-f-m's avatar
j-f-m
Joining in
6 months ago

Moving Connection Box

Hi. We are changing the layout of the house and wish to move the VM connection box for TV & Internet to the other side of the house. I guess we'll need an engineer to call out and assess/do the work. Can this be arranged through this community site or will I need to call VM on the phone?

Thanks

2 Replies

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  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    6 months ago

    Hi j-f-m, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    This is something we can certainly arrange for you but in order to do that I'll need to confirm some information with you to pass security. You should also be aware that there is a £25 charge for the visit.

    I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)

    Many thanks, 

  • Kath_P's avatar
    Kath_P
    Icon for Forum Team rankForum Team
    6 months ago

    Hi j-f-m,

    Thanks for sticking with me via private message. 

    I'm glad I was able to get everything sorted for you. 😊

    If you have any further issues, please pop back to us in the Community. 

    Take care,