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ChrisHou's avatar
ChrisHou
Just joined
2 months ago

Moving Cable entry point

Hi John,

Please can you help me with this same situation? Id like to book an engineer to move my cable entry point please? 

Thanks

1 Reply

  • Carley_S's avatar
    Carley_S
    Icon for Forum Team rankForum Team
    2 months ago

    Hi ChrisHou 

    Welcome to the Community Forums. 
    We can certainly look into this for you. Can you please advise, are you looking to move your omni box, the cable from the street cabinet to the omni box, or the cabling from your omni box into the home? 
    If this is external cabling work, please can you provide images of the cabling you're looking to move and where you're requesting the new route to be? We cannot guarantee that the new route will be possible, but we can raise the request for investigation for you.