Forum Discussion

Arkrite's avatar
Arkrite
Joining in
10 months ago

Moved home virgin not available, but has cable installed

My son has just moved to a new property, He contacted virgin to move his broadband over they said it is not available at that address but theres already a  cable box in the property connected up?. Also virgin is available to his neighbours on either side. thanks in advance for any help advice

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    A VM person respond on here in a day or so -  to get the address details - and take a look for you.

  • Hey Arkrite, thank you for reaching out and I am sorry to hear this, also a warm welcome to the community.

    We don't deal with movers requests via the community however we can check the address and give advice on this.

    I will send you a DM.