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jamesDL1's avatar
jamesDL1
Joining in
2 years ago

Move router to another room

I'm looking to move my router and it's connection from the living room downstairs to my home office upstairs, so that I can use a wired connection for work. Previous threads seem to suggest there's a fixed fee of £25.00 for this service. Can someone who can arrange an appointment please reach out?

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  • Tudor's avatar
    Tudor
    Very Insightful Person
    2 years ago

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    2 years ago

    Hi jamesDL1 

    Thanks for posting and welcome to the community.

    I'll send you a PM now to book the router relocation in, the cost is indeed £25.

    Best wishes.