Dear team,
I have spent the past 45 minutes trying to get hold of an operator via the telephone options and WhatsApp, neither work by the way.
I would like to arrange for an engine to visit my home to move our Virgin box, aware of the associated fee and happy to proceed.
please contact us.
Forum TeamHi Lbowers854,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear you've had some issues trying to book a visit in. This is something we can certainly arrange for you but in order to do that I'll need to confirm some information with you to pass security.
I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :)
Many thanks,
