Forum Discussion

AndyLawrence93's avatar
AndyLawrence93
Joining in
23 days ago

Loose and broken cable

Hi 

my cable runs up the outside of my wall and into my garden. The trunking has come away, the cable is loose and looks a bit damaged. Is there a way for it to be reattached and looked at. I tried phoning but got stuck in a loop.

thank you 

4 Replies

  • Hi AndyLawrence93,

    Welcome to our forums, and sorry to hear you are having issues with a loose cable on your property. We can understand your concern, and we want to do our best to help from here. By any chance, do you have a picture or video of the cabling so we can best understand and help?

    Thanks, 

     

      • Steven_L's avatar
        Steven_L
        Icon for Forum Team rankForum Team

        Hello AndyLawrence93,

        Welcome to the Community, and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your outside cabling. 

        I can arrange an appointment from here to have this repaired; however, I would need to confirm a few details via a private message, which I will drop over in a moment. Please look out for the private message, and we can get started.
        Kind Regards,
        Steven_L