Forum Discussion

davepeters772's avatar
davepeters772
On our wavelength
3 days ago

Joining Virginmedia

I recommended Virgin to my parents. When they tryed to sign up online it was awful!!! There was no option to add a homephone line or any call package and no option to add an extra TV box. Honestly I don't know who does this online but you have just losted two customers as there friend was going to join too. They have now opted for SKY TV. Wake up VirginMedia trying to push customers to take service is not the way to go! 

1 Reply

  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    6 hours ago

    Hello davepeters772,

    Welcome to the Community, and thanks for taking the time to post here on the forums. I’m sorry to hear about the issues that your parents had trying to sign up for our services. 

    We will take the feedback on board as we're always looking at ways to improve the services that we offer.

    Kind Regards,

    Steven_L