Forum Discussion

Denisex's avatar
Denisex
Joining in
2 months ago

Internet switch from sky to virgin

last year we moved into a rental place which had no running internet connection, we chose sky because virgin did not offer fibre yet around this area. they had to drill into this property to run a new connection after permission from our landlord. 

Now virgin does offer fibre which im very interested in since we game and i work from home. My question is if they can remove the connection from sky, and use the existing hole they drilled to fit their cable through. Since I'm unsure if I can ask if a hole can be drilled a second time. 

Thank you in advance 🙏🏼

  • ade8182's avatar
    ade8182
    Just joined
    2 months ago

    Hi Denise, I am a former virgin media engineer. You can use your existing hole to get virgin in. So no need for more drilling. 

  • Akua_A's avatar
    Akua_A
    Forum Team
    2 months ago

    Hi Denisex 

    Welcome to our community forums and thank you for your installation query. Was the advice given by ade8182 useful? Do you need any further help with this?

    Thanks,