JOE_ECHO
6 months agoJoining in
Install in shared driveway
I have been trying for the past 10 months to get an engineer to come and survey our property for an install due to a shared driveway. Our neighbour is happy to sign for the install we just need someone to show up and ask her.
There is a street box on the edge of our property and others in the street have virgin fibre. I even stood chatting to a few of the lads doing an install a few months ago.
I have tried multiple times to speak to customer service and always get promised I'll have contact within 10 days etc etc but nothing happens. Can someone from virgin please get in touch to help? I'm at my wits end.