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itrueunique's avatar
itrueunique
Joining in
2 months ago

I need to extend the cable to my hub because I need to move the hub. Can I buy one from a shop?

Tech support

  • Hi itrueunique 👋

    Welcome to our Community Forums and thanks for your post.

    If you require a coaxial cable, the lengths that can be requested are 5m, 10m and 15m. 

    Alternatively, we can arrange for an engineer to come out and relocate your Hub. For that though, there is a call out fee of £25.

    Let us know how you wish to proceed by responding to my PM 📩 and we can go from there.