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Derwentmailman's avatar
Derwentmailman
Up to speed
3 days ago

I need the cable entry point for my VM BB moved

Looking at previous posts, I believe the costs for this are £25, is this still correct?  The entry point for the TV can stay where it is.  The entry point wall I'd like for the BB is the room is the same wall as where the brown box is sited on the exterior side.  One hole through the wall into this bedroom, one connection to the brown box is what is needed.

Can a VM staff member pick this up and get this organised from here?

Thanks

1 Reply

  • Hi Derwentmailman 

    Welcome back to the Community Forums. 

    Just to clarify what you're requesting, as it's a bit confusing. 

    Is this the cable coming from the street into your Omni box, or just the cable from your Omni box that goes into the home? 
    If this is the cable from the street cabinet to your Omni-box, are you also looking to relocate the Omni-box from where it is now?  

    Alternatively, is it that your router is by your set-top box, and you're just looking to relocate the router to another room? It sounds like you would need two entry points for this request, one for the set-top box and one for the router.