I had a broadband issue today, and your technician, Wayne (ID: 15994), came to fix it. He sorted the main issue quickly and went above and beyond by resolving a long-standing broadband problem too. Excellent service. He deserves a 5/5 or 10/10. Could you please let me know how I can leave an official review, and also pass this feedback on to his manager?
Forum TeamHi S_Faisal
Welcome to the Community Forums.
We're so glad to hear that you're happy with your engineer appointment. Thank you for taking the time to provide this positive feedback.
We're able to pass this along on our side. If you would like to provide this in full privately, you can do so by using your private messages at the top of the page, in the envelope icon, or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and selecting 'Messages' from the drop-down.
