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benweller991122's avatar
benweller991122
Joining in
3 months ago

How can I book an engineer?

Had no end of issues with my Wi-Fi box recently in the last 3 months, recently in the last week it will not last more than 1 hour with out the flashing red doom on the box, area services are always okay when I scan, cannot get in contact with virgin to book engineer, if a human on here could point me in the right direction could help it would be appreciated 

  • Hi benweller991122,

    Thanks for your post and welcome to our community. 

    I'm very sorry to hear about the service issues you're having.

    I'll send you a private message now so I can help. 

    Please look out for the envelope in the top right of the page and pop back to me when you can.