Forum Discussion
- AdduxiVery Insightful Person
There may well be "virgin in the flat", but it may just be a wall socket. When an existing customer leaves, they send all the VM kit back. Nothing will be left in the property except the means to connect a new customer.
- nodrogdVery Insightful Person
Equipment like hubs & TV boxes are rented. So they either have to be returned, or in some cases where a customer has moved to another serviceable address, taken the kit with them.
- Matthew_MLForum Team
Hey Billyd1960, thank you for reaching out and I am sorry to hear this.
I would advise your friends to call our sales line on 0800 183 1234, open until 8PM tonight.
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