Sent a faulty virgin hub back on 4.1.2024 via yodel. Virgin keep emailing me asking me to return it, not able to reply to the virgin email address as this virgin email address is unmonitored. Going round in circles, advice please.
Hi Rydingh, thank you for your post.
We're sorry to hear you're continuing to be contacted about this 😔
In order to look into it for you, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel
