Forum Discussion

Grit's avatar
Grit
Joining in
4 months ago
Solved

Exposed fibre cable

How do I report an exposed fibre cable just outside my property?
  • Grit's avatar
    Grit
    3 months ago

    John_GS kindly sent out an engineer to cover the exposed cable. The repair was good but he swept everything he dug up into my front garden!

     

9 Replies

  • Grit's avatar
    Grit
    Joining in
    3 months ago

    John_GS kindly sent out an engineer to cover the exposed cable. The repair was good but he swept everything he dug up into my front garden!

     

    • Kath_P's avatar
      Kath_P
      Icon for Forum Team rankForum Team
      3 months ago

      Hi Grit, 

      Thanks for coming back to us on this one. We're happy to hear that the engineer has been and been able to resolve things. 

      We always take on board the feedback given in the posts we receive so we can collect the information and use it to learn more about the areas we need to improve. We'll be sure to pass this on.

      Many thanks, 

  • John_GS's avatar
    John_GS
    Icon for Forum Team rankForum Team
    4 months ago

    Hi Grit 

    Thanks for posting and welcome to the community. I'll send you a PM now to help :)

    • glenoaks's avatar
      glenoaks
      Settling in
      20 days ago

      Hi, can you please contact me regarding the same issue at another property?

      • Sabrina_B's avatar
        Sabrina_B
        Icon for Forum Team rankForum Team
        18 days ago

        Hi glenoaks 👋.

        Thanks for reaching out to us and welcome Community Forums, sorry to hear of the issues that you are facing with your exposed cable, can you please elaborate further into your issue so that we can assess your situation thoroughly for your needs. 

        Sabrina