I've noticed that the cover on the cable connection box on our outside wall has come off, but won't go back on as the cabling is sticking out too far. I'm worried that this may expose the cabling to the elements too much, so was wondering what can be done to sort it. I did recently have a new cable fitted from the top of my lawn as previous one had been damaged by engineers sorting out a power failure.
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. This board is not a fault reporting system.
That's told me then!
Forum TeamHey mj2504smith, thank you for reaching out and I am sorry to hear your cover has broken.
Let me send you a DM and we can look into this.
You can't blame someone asking for advice here when the 'correct' methods are so appalling to use.
** My name is NOT Alessandro **
