Forum Discussion

lomans's avatar
lomans
Joining in
2 months ago

Convert business order to residential

Hi, I've placed an order for business broadband at my flat and the grey box outside has been installed but my actual installation date is next week. Is it possible at this point to switch to a residential order as I would like TV too?

My address is not on the residential database as it was previously a business address converted to flats.

  • Ayisha_B's avatar
    Ayisha_B
    Forum Team
    2 months ago

    Hi lomans 

    Welcome to our Community Forums and thanks for your post.

    I'd advise you to speak to our Business team directly on 0800 052 0800 and they will be able to discuss this further. 

    Thanks