sball
21 days agoJoining in
Choose switch date
I've just signed up to switch from BT to Virgin broadband. I was led to believe you could choose the switch date (see https://www.virginmedia.com/blog/broadband/what-is-one-touch-switch). But I've not had any option to do this.
My BT contract does not end for a month, but I have to give 30 days notice, so I was hoping to be able to select a switch date to coincide with that end of contract (and so not have early termination fees, BT are saying that will be £600!, which FWIW is wrong).
Anyone know of there is a way to choose the date? If not I will likely need to cancel this order.
Thanks!