Forum Discussion

WilliamC1's avatar
WilliamC1
Tuning in
4 months ago

Change cable entry point in my house

I need to change the entry point for the virgin cable into my house and hence need to book a technician appointment to do so.  All help appreciated.

2 Replies

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  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    4 months ago

    £25 non fault call out fee.  If you wait here a day or two a VM Mod should pick this up and discuss directly with you.

  • Tom_W1's avatar
    Tom_W1
    Icon for Forum Team rankForum Team
    4 months ago

    Hi WilliamC1 thanks for your post here in the Community, we can definitely try to help here.

    As mentioned, this is subject to the £25 callout fee but we can get this in place for you.

    Please expect a PM from me to arrive shortly and respond directly when you can!
    Many thanks