Forum Discussion

Sharp1990's avatar
Sharp1990
Joining in
2 years ago

CATV Cover (Strengthen or Removal)

Hi all 

Can anyone help me find the relevant department? 

I have been given approval by the council and highways for a drop kerb, one of the conditions are as follow "There is a virgin media cover in proposed location which will need to be strengthened as cannot be avoided."

I am struggling to find contact details of the relevant department, i have tried the online messenger but that was no good.

if anyone could point me in the right direction that would be great.

if anyone has had this work done and is willing to give me a rough idea of what Virgin media charged for the assessment and labor that would be amazing

Cheers

 

5 Replies

  • Hi John,

    i have the same issue, can you PM with the who i need to contact?

    • Daniel_Et's avatar
      Daniel_Et
      Icon for Forum Team rankForum Team

      Hi Sharp1990 👋 Thank you for your post and welcome to the Virgin Media Community 😀

      In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

      If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

      Regards,
      Daniel

      • Sharpes68's avatar
        Sharpes68
        Joining in

        Hi 

        I also need to know who to contact at virgin about works to pavement where a CATV cover will be affected. 
        can you help!? 

  • Hi 

    did you find a contact as I need to do the sane! 

    thanks in advance 

    Helen 

  • goslow's avatar
    goslow
    Alessandro Volta

    Create an enquiry here

    https://www.virginmedia.com/help/diversionaryworks

    VM charge something like £250-ish for a non-refundable survey fee and will then produce a quote for the work.

    We have seen feedback on here reporting 3 or 4 figure sums for relatively simple tasks and 5 figures quoted for bigger jobs.