Forum Discussion

Vckyuk1's avatar
Vckyuk1
Joining in
2 years ago

Cable outside

Hi

My neighbours are going to be building an extension up to our house and the networking cable runs between the houses. I need to get it moved to the front of the house so it won’t cause issues. How do I book an engineer?

Thanks

  • jbrennand's avatar
    jbrennand
    Very Insightful Person

    You call it in as normal - or a VM person can organise it for you on here when they get here.  It will cost £25

    • Akua_A's avatar
      Akua_A
      Forum Team

      Hi Vckyuk1 

      Welcome to our community forums and thank you for flagging this issue to us. As mentioned by jbrennand, there may be a charge for this call-out. You can find all you need to know here https://www.virginmedia.com/legal/price-guides I have also sent you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. 

      Thanks,

  • Glad to have been able to help Vckyuk1 Please let us know how the appointment goes and if you need any further help.