Forum Discussion

nickwilliams64's avatar
nickwilliams64
Joining in
30 days ago

Broken outside box

How do i get this replaced ?  couldnt see a link anywhere - its the brown one with the incoming cables

3 Replies

Sort By
  • Sabrina_B's avatar
    Sabrina_B
    Icon for Forum Team rankForum Team
    27 days ago

    Hi nickwilliams64 👋.

    Thanks for reaching out to us and welcome to the Community Forums, sorry to hear of the issue that you are facing with the Omnibox outside your home. So that we can assist you we will need to bring you in for a private message, please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
     

    Thanks.
     

    Sabrina

      • Molly_T's avatar
        Molly_T
        Icon for Forum Team rankForum Team
        20 days ago

        Hi Nickwilliams64 thanks for keeping the public thread updated!

        You shouldn't need to replace these yourself - we usually arrange a free engineers appointment to replace them. 
        I know my colleague has offered some support with this via PM, if you can please respond we'd be happy to offer further support. 

        Thank you! 🌞