Forum Discussion

LauraH1's avatar
LauraH1
Joining in
10 months ago

Broken outside box

I have moved into my house and we have just got around to clearing the weeds out the front and noticed there is no cover to the box. Who do I contact to get this sorted? Thanks 

3 Replies

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  • Tudor's avatar
    Tudor
    Very Insightful Person
    10 months ago

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

  • Beth_G's avatar
    Beth_G
    Icon for Forum Team rankForum Team
    10 months ago

    Hi LauraH1

    Thanks for your post, welcome to the Community Forums!

    Sorry to see the omni box has no cover, can you please confirm if you are an active customer with us so we can arrange for this to be fixed?

    Thanks