LauraH1
9 months agoJoining in
Broken outside box
I have moved into my house and we have just got around to clearing the weeds out the front and noticed there is no cover to the box. Who do I contact to get this sorted? Thanks
I have moved into my house and we have just got around to clearing the weeds out the front and noticed there is no cover to the box. Who do I contact to get this sorted? Thanks
The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.
You can also report damaged equipment via ...
https://www.virginmedia.com/help/reportingdamage
Hi LauraH1
Thanks for your post, welcome to the Community Forums!
Sorry to see the omni box has no cover, can you please confirm if you are an active customer with us so we can arrange for this to be fixed?
Thanks