Forum Discussion

shikamaru42's avatar
shikamaru42
Joining in
4 months ago

Broadband not transfered to new home

Recently transferred my broadband to a new home. Did the installation but I have no Internet. I don't know why its not working.

2 Replies

  • Molly_T's avatar
    Molly_T
    Icon for Forum Team rankForum Team
    4 months ago

    Hi Shikamaru42 👋 welcome to the community forum! Thanks for posting. 

    Sorry to hear about the issues with your equipment following transferring your services to a new address. Hopefully you have contacted the team by phone to ensure your equipment is activated 🤞 but I will also send you a PM to confirm a few details and offer further support if still needed! 

    You can find the PM in your inbox 📩 in the top right corner of the page. Thanks for your patience in the meantime! 🌞