Forum Discussion

Llewis1's avatar
Llewis1
Joining in
12 months ago

Booking an engineer

How do I book an engineer to move where the hub comes into the house to the other side of the room, where it needs to be? 

  • carl_pearce's avatar
    carl_pearce
    Community elder
    12 months ago
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  • Kath_P's avatar
    Kath_P
    Forum Team
    12 months ago

    Hi Llewis1, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐

    We can arrange for an engineer to visit to move the hub however there is a £25 call out charge for this. We would need to confirm some details with you in order to get this done. I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

    Thanks,