Forum Discussion

Jamie999z's avatar
Jamie999z
Joining in
5 months ago

Area Reference - Neath, South Wales, SA11 3HR

Where can I get the area reference for Neath, SA11 3HR ?

On booking a broadband installation a typo was made in my email address.  I contacted VM via a chat and they took my correct email address and said I could now register.  However they did not provide the area reference and obviously I can't get into my online account to find it on the contract/invoice as I need it to register in the first place !

I wish they had simply provided it during the chat as now I'm no further forward !

  • Tom_W1's avatar
    Tom_W1
    Forum Team
    5 months ago

    Hi Jamie999z thanks for your post although we're sorry to hear of your concerns raised.

    The area reference for your postcode is 25. We do hope this helps you, but if you still require further help then please don't hesitate to let us know 😊

    Many thanks