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- Kath_P
Forum Team
Hi Chrisb53,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear the app hasn't updated yet. Things won't usually update until the services are all up and running. From what you've said, it sounds as though the external work has been completed and you're waiting on an engineer to complete the internal side of the installation.
Once the services are working, it can usually take a few days for all the back end systems to update.
Let us know if you have any further queries or questions.
Many thanks,
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