Forum Discussion

jamesdoble's avatar
jamesdoble
Tuning in
4 years ago

Address not listed but all my neighbours have Virgin Media Broadbank

Hello, I am considering joining Virgin Media for fibre broadband, but my address doesn't seem to be listed, despite all my neighbours in the block of flats (a victoria converted house) having virgin...
GM2000X's avatar
GM2000X
Joining in
10 months ago

Hi, I’m the same, my neighbours have gone live but my house number isn’t showing. Interestingly, the CBT is right outside my front door so this must just be a database issue. Please can I have a DM so this can be looked into and be resolved? Thanks 

  • VM-Jon's avatar
    VM-Jon
    Problem sorter
    10 months ago

    Hi GM2000X 

    Welcome to the community. I am more than happy to help. Please look out for a private message from me. Thank you