Forum Discussion

garethbarton's avatar
garethbarton
Joining in
11 months ago

3m coax cable

I'd like to order a 3m coax cable to run between my VM internal box and the broadband splitter. Thanks.

  • Tudor's avatar
    Tudor
    Very Insightful Person

    The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.

  • Hi garethbarton, 

    Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

    This is something we can certainly order for you but in order to do that I will need to confirm some information with you to ensure we're ordering it on the right account. 

    I have sent you a direct message to allow us to do this with you in a private space. If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox. If you are on a mobile/tablet device then instead click on the little circle icon in the top right then select 'Messages'. 😊

    Thanks, 

  • Hi garethbarton, 

    Thanks for coming back to me via private message. I've ordered the new cable for you now and it should be within you within 5 working days. 

    If you have any further queries or questions, pop back and let us know. 

    Many thanks,