Similar timescales to us and we've been customers for years without issues but moved house and other providers can't give us anywhere near enough speed. We ordered a move at the end of Nov for Dec 12th install and now have been pushed back again to mid-March (!?!) due to a problem in the street. Neighbours have service no problem. I have just registered a complaint, for all the waste of time that has probably been ....but it helped me a tiny bit feel better to tell them what utter xxxxs they are and to see their response in writing. It's the lies that are the most infuriating - what a business model, nothing compares to this. Not looking for a reply here, just to say to you that we are on a similar current timeline and feel your pain. Hope yours (and ours!) is resolved sometime soon.
