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Evie500's avatar
Evie500
Tuning in
8 months ago
Solved

New bundle includes mobile but O2 have sent message that they will bill me

Hi, I just changed to a new bundle which includes O2 mobile and I confirmed on the call that the monthly charge includes O2,  but I’ve received a message from O2 saying they will bill me.   The docu...
  • enlli's avatar
    8 months ago

    The full price should be split in two. One charge from Virgin and one from O2. Both should add up to the figure quoted.