Forum Discussion

JCD23's avatar
JCD23
Joining in
5 months ago

Handheld Loan Repayment

Hello,

I need to retrieve my credit number and security key in order to access my mobile credit agreement taken out before the switch to O2 but the original emails with the information have been lost. Can the two emails be resent?

Kind Regards

  • Ilyas_Y's avatar
    Ilyas_Y
    Forum Team
    5 months ago

    Hey JCD23 Thanks for reaching out to us and a warm welcome to the Virgin Media Community forums. 👋🏼

    I'm sorry to hear about the issues with the mobile access you are having. 😢
    I will assist you on this and send a private message.

    Kind regards,
    Ilyas.