Forum Discussion

mrbean's avatar
mrbean
Joining in
2 years ago

You haven't confirmed this email address yet. Please check your inbox for a message called 'Verify your

I like to remove the sub account from my main account. Need to delete it however the verification was not done and now link is expired.

Can anyone help?

Thanks in advance.

  • Alex_RM's avatar
    Alex_RM
    Forum Team
    2 years ago

    Hi mrbean,

    Thanks for posting and welcome to our community 😊

    If you're wanting to remove a secondary email address, this isn't something we're able to do. 

    Sign in to the primary account at My Virgin Media, head to Account Settings and then Account Details. You'll see a list of secondary accounts and the option to delete them.

    Alex_Rm