Forum Discussion

Warstar's avatar
Warstar
Joining in
9 months ago

Wrong Door Number on Contract - How to Amend?

hi all,

Have been with VM way back to NTL and even CableTel before that.

Was looking to take advantage of the VOLT benefits, been meaning to do it for a while now and logged in and have noticed that on our VM contract the door number is quoted incorrectly. It is the same door number, however we are "A" and it is down as "B"  on the contract. 

Its the same building, we are upstairs and B is ground floor, not sure how or when this happened.

What is the simplest means to get this updated correctly.

6 months left on our 18 month current contract.

Any advice greatly appreciated.

W

 

  • John_GS's avatar
    John_GS
    Forum Team
    9 months ago

    Hi Warstar 

    Thanks for posting and welcome to the community.

    I'll send you a PM now to assist further.