Forum Discussion

srmtvr's avatar
srmtvr
Joining in
9 months ago

What is my area code

I haven't received my first bill yet and can't seem to find my area code in order to access/register my account. What would the area reference code be for Langford, Biggleswade, Bedfordshire please?

[MOD EDIT: Subject title changed for clarity]

  • Hi srmtvr 

    Welcome to the community forums 

    Sorry to hear that you've not been able to register for your online account. 

    The area code should be with/next to the information that advises you of your account number, This is usually shows as an area reference/ area ref:/ area code on our communications. 

    If you've not been able to locate this, please join me on private message and we'll be able to locate this for you at our side if you need. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and select 'Messages' from the drop down. 

  • ST16's avatar
    ST16
    Joining in

    I am trying to login to my virgin media app but need the area reference, haven’t received any letters to tell me and was wondering if you can help me out 

    • Tom_W1's avatar
      Tom_W1
      Forum Team

      Hi ST16 thanks for your reply. 

      I understand, can you provide your postcode (please don't provide your house number) and we can let you know?

      Many thanks