Forum Discussion

KevBick82's avatar
KevBick82
Joining in
2 years ago

Welcome email

Hi

I signed up to Virgin media but haven't received the welcome email

I think there is a typo in the email address I provided... How do I go about changing it so I can get the pack info?

Cheers

2 Replies

Sort By
  • Steven_L's avatar
    Steven_L
    Icon for Forum Team rankForum Team
    2 years ago

    Hey KevBick82,

    Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your online account. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
    Kind Regards,
    Steven_L