Solved
VM incompetence re bills and emailing them to correct address
3 months since taking over my late husband's account and VM STILL incapable of sending e-bills to to correct address. Not only that, but (a) they owe me a wedge of money which they claim can only be credited at a small amount per month for the next 13 months because "it's system-generated" and they have "no control over the system"; and (b) they can't explain the cost breakdown.
What a load of garbage! I am now looking at other providers. Any recommendations?
I'm sorry to hear about your loss.
Recommendations: https://www.ispreview.co.uk/index.php/the-best-uk-broadband-isps-ispreview-editors-pick/2
