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RW45's avatar
RW45
Tuning in
2 years ago
Solved

VM incompetence re bills and emailing them to correct address

3 months since taking over my late husband's account and VM STILL incapable of sending e-bills to to correct address.  Not only that, but (a) they owe me a wedge of money which they claim can only be credited at a small amount per month for the next 13 months because "it's system-generated" and they have "no control over the system"; and (b) they can't explain the cost breakdown.

What a load of garbage!  I am now looking at other providers.  Any recommendations?

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