I have finally decided enough is enough and I am intending not renewing my contract in August. £92.40/month is excessive for an 80year old and cannot be justified.
All the fun and trust of having the Virgin Media service has well and truly gone.
I understand your terms and conditions for not renewing is 30-day notice. I am now giving notice that I will not be renewing my contract.
"All the fun and trust of having the Virgin Media service". That's definitely one for the scrapbook.
You can't give notice on here, send a letter or phone in up to 60 days before end of contract, but make it clear of the date because there is potential to get charged an early termination fee!
Thank you. I’m so frustrated I have had two price increases in 12 months. The option now is to go to Ofcom and the ombudsman. Communication with Virgin Media is so difficult.
Regards
John
Forum TeamThanks for your post on our Community Forums Johnpitt2, and we're sorry to hear you've decided to issue us with your notice.
If you can call our team on 0345 454 1111 or 150 from a Virgin Media landline phone, our team will be able to see if any suitable offers are available to you, and if these are not appealing, we can press on and issue you with the 30 day notice period.
Do feel free to let us know how you get along, and if our assistance is required after you've spoken to our team.
Thanks,
David_Bn
