Forum Discussion

kelsraewilly's avatar
kelsraewilly
Joining in
12 months ago

Virgin Media started a new contract when I moved home instead of moving my current contract

Hello, I am experiencing the exact same issue as the above user, could I please also get some support? It also seems this is a fairly insidious business practice that should be rectified given Virgin...
Reece_MH's avatar
Reece_MH
Forum Team (Retired)
12 months ago

Hi kelsraewilly 👋

Thanks for posting, and welcome to the Forums.

I'm very sorry to hear about this. I can see that you're currently in a private message with another member of the team. Please respond to their private message when you can, and they will be more than happy to continue assisting with this 😊

Cheers,