Virgin Media scam
I had Virgin Media installed on the 20th of October and decided not to go ahead with it and call Virgin on the 28th to cancel which is my right to do so as it is within the 14 day cooling off period I was then told it would be disconnected on the 4th of November and then told I had to pay £120! When I asked what for I was told it was a disconnecting fee. At one point I was told it was for posting the equipment out to me which I couldn't believe what I was hearing so I asked to confirm what I was just told and the person confirmed it!! So therefore if you are wanting to try Virgin Media it will cost £120 even if you decide not to go ahead with it within the 14 day cooling off period.
By law I if I cancel my contract within the 14 day cooling off period I have nothing to pay is this not right?