Virgin Media 02ID

Have got in a  bit of a muddle!

Tried to log into account and was asked to confirm email etc - I have two that I use. In the end I verified both as got totally confused. The one I can access the account with now is not the one I want to use but cant change it to the other one as thats verified ..but wont let me link account to VM as its alreadys et up with the other email.

I need to just start again but Im in a loop now