Forum Discussion
- Carley_SForum Team
Hi tabatharf
Welcome back to the community forums
Sorry to hear you've not been able to gain access to your online account.
Do you have another email at all that's not a Virgin Media or Ntlworld that you can change your username to?
If not, please can you make one with any of the available email clients such as Gmail, Outlook, Yahoo etc and let us know when you've got this set up and we can assist further to look into getting you access back.
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