Signed up to an agreement
Only for the installation engineer to state they were not able to supply the service that I wanted
Which is a shame
Engineer said they would report this but I have no way to email and communicate that I now need to cannel the agreement
Please advise who I need to email so I can get confirmation in writing
Of VM cannot supply you with broadband due to technical issues they will automatically cancel the contract. There should be nothing for you to do. A contract only becomes affective when the installation is complete and working.
Forum TeamHey Ant33, thank you for reaching out and I am sorry to hear this, also a warm welcome to the community.
If you can't get our services the above is true.
You do not need to worry about anything the account will get cancelled.
