Mark3683
2 years agoTuning in
Trying to cancel a deceased relatives account
Has anyone had issues emailing Virgin on the bereavement email address using MS Outlook?
I've completed and attached the form but Outlook doesn't allow me to send the email to the address provided.
I called the bereavement number but the options trip to other services then operators have dumped me back into a queue for the bereavement line that I called in the first place. Bit frustrated and I have sent an email from a Gmail account, but no automated response or similar has left me wondering whether it was received and will be processed.
Thoughts or advice welcome